Encompass Insurance
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Encompass® Auto Claims
Our auto claims team is here to help.
With Encompass, filing an auto claim is simple. We work quickly and efficiently, processing your claim with care every step of the way. Our service will help you get back in the driver's seat as soon as possible.
MAKE A CLAIM.
Call 1-800-588-7400 to report an auto claim anytime, any day. Please have your policy number ready.
TALK WITH A CLAIMS TEAM MEMBER.
Your agent will be notified and an Encompass claims specialist will follow up with you by the next business day.
EVALUATE DAMAGES AND MAKE AN ESTIMATE.
Eligible customers, with safely drivable vehicles, can take advantage of our virtual estimating service, Encompass Claim Photo ExpressSM 1. Simply use your smartphone to take photos of your damaged vehicle, submit and receive an initial estimate typically within 24 hours. In addition, your claims team member can discuss other options to facilitate an estimate of your covered damages.
REVIEW YOUR ESTIMATE.
Your adjuster will contact you to discuss the damage estimate and settlement based on your policy provisions, terms and coverage.
COMPLETE YOUR CLAIM.
We will send you appropriate documents and applicable payments.
Auto claims service designed for fast, convenient repair.
When you call us, we'll go the extra mile.
Encompass Roadside Assistance
With the Encompass Roadside app, you have on-the-go access to roadside services when you need it the most. Easy access to towing service, tire and battery assistance, fluid service, lockout assistance, minor mechanical and exclusive concierge services.
Transportation Expense
Transportation expense coverage pays for the use of a rental car or alternate transportation (train, Uber, etc.) up to a daily policy limit, based on the number of days needed to make repairs with a maximum number of days provided in your policy.
Auto glass referral and repair
Report your claim and schedule an auto glass replacement appointment with one call to our claims service at 1-800-588-7400.
Workmanship guaranteed on repairs
Our claims representatives will always honor your choice of repair shop. Or if you prefer, we can recommend a qualified repair shop which offers a lifetime workmanship guarantee good for as long as you own the vehicle.
Always have an Accident Fact Kit nearby.
Don't forget to keep a copy of our Accident Fact Kit in your car's glove box—it can come in handy if you're involved in an accident.
Have a question about your auto claim? We can help.
Visit our auto claims FAQ for more information on some of our customers' most commonly asked questions.
Talk to your agent about your coverage.
Your claims team member will be there to help you through every turn of the auto claims process, and you can always reach out to your Encompass Independent Agent for more assistance or for further explanations of your policy coverage.
The coverages, features, and discounts on this website are not available in every state. Coverages, features and discounts subject to terms conditions, and qualifications. Policy exclusions may apply. Savings vary based on factors such as state and coverages selected. If you are a current customer, review your policy for coverage details. Otherwise, please contact an Encompass Insurance Independent Agent for availability and additional information.
1 Encompass Claim Photo Express subject to terms, conditions, and claims damage. Not available in MA and RI.